Yes, I have tried all of the above.
EA Staff (Retired)Hi Everyone,
I wanted to check if anyone is still running into this issue.
If so, would it be possible to submit an EA App Error Report and grab the Report ID?
Thanks!
I have Fallen Order through Steam. I keep getting the error that the game can't launch. I have attached a screenshot. I have tried all the solutions offered in Answers HQ with no luck. Here is my Error Report ID:
980f7bc8-fb06-4b2e-b781-a01b4195f865
Here is my report submission error, same it still does not work:
60aaa22a-a961-428f-bb43-c8ec4943e2e3
Hello, I found a fix that worked for myself! First, backup your game files through Steam by right clicking the game --> local files --> backup game files. Then disable steam cloud and delete the game and erase all game data and save folders as shown in this video https://www.youtube.com/watch?v=UP01HAfd4ro. Then move on to reinstalling the game and restore your game files as needed after launching and making sure it works.
I tried to reinstall the game multiple times before but never thought of disabling steam cloud. And that fortunately did the trick for me. Hope this helps!
I am having the same issue, I was able to play for just under 13hrs on release, but haven't been able to launch since the Origin switch. Purchased through Steam, tried all of the prior trouble shooting in order in the beginning of the thread. My report ID is:
73f9c2fc-8a3a-4712-973f-e12cafa7c36b
