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atomickiller720's avatar
atomickiller720
3 years ago

Jedi Fallen Order Crashes on Startup

My game crashes at the unreal engine symbol every time i launch, ive tried everything ive found on google and steps EA Suport have suggested.

CRASH:
Unhandled Exception: EXCEPTION_ACCESS_VIOLATION 0x48894d70

0x0000000148894d70 UnknownFunction []
0x00007ff9adba2b9a XINPUT1_3.dll!UnknownFunction []
0x00007ff7bbd2f6ec starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bbdb9512 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bbfbf578 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bbfa60d2 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bbfa69b3 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bbd0e1f4 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7ba660d03 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7ba666868 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7ba66699a starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7ba66ee17 starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff7bc9b60fa starwarsjedifallenorder.exe!UnknownFunction []
0x00007ff96a251050 Activation64.dll!UnknownFunction []
0x00007ff96a248f82 Activation64.dll!UnknownFunction []
0x00007ff9be727034 KERNEL32.DLL!UnknownFunction []
0x00007ff9bf1e2651 ntdll.dll!UnknownFunction []


I've tried everything i can find online including; run game as administrator, change dpi settings, verify integrity of game cache, start the game on a safe boot, update graphics card drivers, and disable full screen optimisations 

2 Replies

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  • riddler753's avatar
    riddler753
    Newcomer
    6 days ago

    I played the game in December 2024 an played normally until ending Zefar planet.

    After that, when opening it crashed after the opening EA logos.

    After trying all possible solutions including deleting and re- installing the game and ea origin and new Nvidia drivers, 

    I let the game load without letting it enter the full screen mode.

    So after Inpressed the game icon I let it load without pressing anything( the screen was showing windows laptop, while the game loaded its opening routine).

    Et voila it worked!

    Although without my saves since i deleted everything!

     

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @atomickiller720,

    I have heard similar issues regarding this is you have Ultra Low Latency in Nvidia settings enabled & Origin in-game overlay. Can you maybe check if you can disable these and see if you can launch the game?

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