jedi fallen order not working steam

I bought jedi fallen order on steam and when I tried to start the game the ea app started and it says preparing game then the window disappears and a message appears on steam that it is verifying files and validation when it finishes the game still won't start... does anyone know how to fix this? I wrote to support and they weren`t able to help me. I also played fallen order on the same ea account through game pass some time ago. Its appering in ea app but i cant do anything through it.