Forum Discussion

1 year ago

Solved

Jedi Fallen Order ps5 upgrade not free

Does anyone have any idea why I own the ps4 digital version of this game, yet the ps5 version asks me to purchase the game all over again? Seriously, what’s going on here?

EA_Illium
1 year ago
Hey @mcmills96 @PABLOMRO5

For more information on upgrading Fallen Order, check out our blog post here; https://www.ea.com/games/starwars/jedi/jedi-fallen-order/news/next-gen-release-details#:~:text=for%20your%20convenience.-,FAQ,or%20Xbox%20Series%20X%7CS.

You will want to go through the steps provided by Sony for your PlayStation 5.

Thanks!

EA_Illium

EA Staff (Retired)

1 year ago

Hey @mcmills96 @PABLOMRO5

For more information on upgrading Fallen Order, check out our blog post here; https://www.ea.com/games/starwars/jedi/jedi-fallen-order/news/next-gen-release-details#:~:text=for%20your%20convenience.-,FAQ,or%20Xbox%20Series%20X%7CS.

You will want to go through the steps provided by Sony for your PlayStation 5.

Thanks!

flaregatsby

1 year ago

Hi, I'm having the same issue with the PlayStation store requesting I buy the ps5 version rather than offering a free upgrade. The link you provided also does not work

CALIBERCE
1 year ago
Did you have any solution for this? I even tried a new psn account with usa region. No luck on that too. It stil asks to pay a ps5 version.did they just deleted the upgrade option?