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EA_Cade
The Sims Team
6 years ago6 years ago
Hello, I have the same problem. I did all the described steps and nothing. I'm sending a DxDiag file, will anyone help?
- EA_Cade6 years ago
The Sims Team
Hi @luzaik,
How are you launching the game? Can you check that you've installed all available updates for your copy of Windows?- 6 years ago
yes, I have updated Windows, I start the game through a shortcut on the desktop, through Origin applications, also as an administrator