Forum Discussion

3 years ago

Jedi fallen order wont launch through steam.

steam tells me that the file setup is incorrect and tells me to reinstall but it doesn't make a difference every time I do it wondering if anyone else has this problem.

EA_Illium

EA Staff (Retired)

3 years ago

Hi, @papahiroshima @JIRV09 When you have a moment can you try the following steps if you have not so far?

Check for other applications that may be limiting EA App or Game performance
EA App's Cache (Top Left Menu > Help > App Recovery)
Run the System File Checker tool then Check for Windows and GPU updates
Install/Repair your VC++ files for Jedi: Fallen Order
Put your device in a Clean Boot then launch Fallen Order

Cheers!

Hiltonig

Seasoned Newcomer

3 years ago

Hi any danger of actually coming with an actual fix for this? or will you refund the game?

Toddesangst
3 years ago
@Hiltonig dont hold your breath counting on a fix or refund. they have known about this issue for almost two years now.
knockoutned1974
3 years ago
@Hiltonig Yeah, this is ridiculous. I'm having the same issue ever since they moved everyone from Origins to the EA App. I feel scammed paying for a product I can't use.