Forum Discussion
This is the email response I just received from Amazon...
😠
- 6 years ago
I don't understand how Amazon would say they don't have the codes, when they got back to me so quickly with my pre order code.
- 6 years ago
I don't understand either. I'm chalking it up to Amazon reps being too damn lazy to properly do their jobs or EA truly not providing them enough codes. Either way somebody dropped the ball and owes the consumers an apology.
- EA_Barry6 years ago
Community Manager
If anyone is on PS4 and has redeemed their code on the Playstation Store but still does not have the orange lightsaber, using the Restore License feature should help you.
https://support.playstation.com/s/article/PS4-Trouble-With-Downloadable-Content?language=en_US
https://answers.ea.com/t5/General-Discussion/Ps4-pre-order-bonus-not-working/m-p/8434107#M1027