Forum Discussion

leroyjames2008

6 years ago

Locating Pre-Order / Subscription Content?

I preordered the deluxe edition of Star Wars Jedi fallen order and only have some of the bonuses. I didn’t get the orange lightsaber. Is there something I have to do to get it? The code I have only m...

Wynn-Dar

6 years ago

I don't understand either. I'm chalking it up to Amazon reps being too damn lazy to properly do their jobs or EA truly not providing them enough codes. Either way somebody dropped the ball and owes the consumers an apology.

EA_Barry

Community Manager

6 years ago

If anyone is on PS4 and has redeemed their code on the Playstation Store but still does not have the orange lightsaber, using the Restore License feature should help you.

https://support.playstation.com/s/article/PS4-Trouble-With-Downloadable-Content?language=en_US

https://answers.ea.com/t5/General-Discussion/Ps4-pre-order-bonus-not-working/m-p/8434107#M1027

Wynn-Dar
6 years ago
@EA_Barry What about those of us who never received our pre-order codes for the content? Is there anything that can be from EA's end about it?
- Straatford87
  DICE Team
  6 years ago
  @Wynn-Dar
  
  Sadly, no. Please contact your retailer to receive the pre-order codes.
  - DeskLaser123
    6 years ago
    But this is the cause of most people’s problem. Their retailer did not get enough codes to give out.