Forum Discussion
6 years ago
I had the same problem but i pre-orderd it on disk and didnt get the addons
6 years ago
@XxGoldenGamer9xX same for me, pre ordered the physical deluxe edition and it only came with the deluxe edition content
- 6 years ago
I just received my preorder code from Amazon via email approx 8:30pm central today 11/18/2019. It worked!
- 6 years ago@johnythelast I saw you said you purchased it from a retailer in Portugal correct? If you haven’t already, contact the retailer and explain the situation. Others have indicated that EA can only generate codes for games purchased through Origin. It sounds like the codes for physical copies were supposed to be generated by the retailer. Maybe you can contact the marketing department of the company you bought the game from?
- 6 years ago@That_Naive_Cube Yeah, I’m going to send them a help request today
- 6 years ago@johnythelast Managed to get my code! Had to go to the store in person and they were able to sort me out