Locating Pre-Order / Subscription Content?
I preordered the deluxe edition of Star Wars Jedi fallen order and only have some of the bonuses. I didn’t get the orange lightsaber. Is there something I have to do to get it? The code I have only m...
Forum Discussion
@johnythelast I saw you said you purchased it from a retailer in Portugal correct? If you haven’t already, contact the retailer and explain the situation. Others have indicated that EA can only generate codes for games purchased through Origin. It sounds like the codes for physical copies were supposed to be generated by the retailer. Maybe you can contact the marketing department of the company you bought the game from?
@That_Naive_Cube Yeah, I’m going to send them a help request today
- @johnythelast Managed to get my code! Had to go to the store in person and they were able to sort me out
- @johnythelast Cool. Glad someone got theirs. I was told by customer support to uninstall and reinstall from game disc and that my issue was a sync error. Doesn’t sound right to me.
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