Locating Pre-Order / Subscription Content?
I preordered the deluxe edition of Star Wars Jedi fallen order and only have some of the bonuses. I didn’t get the orange lightsaber. Is there something I have to do to get it? The code I have only m...
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Straatford87
DICE Team
DICE TeamHey folks,
Sorry to hear about the trouble you're experiencing with your pre-order content. I sadly don't have anything to add other than what you already know. But I'll go ahead and confirm that for you so you know where to go from here.
It sounds like you do need to save the game to be able to continue to use the unlocked content.
Any pre-order codes will come for your retailer. If there's anything that you are missing be sure to hit them up again. We are unable to grant this pre-order content ourselves.
@Straatford87 I was wondering if I should have hit a save point. Seems logical, from a certain point of view. Thanks for the response. I can try that tomorrow and will let you know what happens. Should have an answer by Friday night, latest Monday when I get back to the shop.
- Straatford87
Keep us updated 👍
I know that PlayStation 4 has a "restore licenses" option. This helps if you have trouble using content that you've previously unlocked, such as in your scenario.
I did some searching, but couldn't actually find this option for Xbox One. I think it might be there though - something to check out for you as well.
- @Straatford87 I was able to get my content back, but it only appears in my inventory when I am online! I took my xbox offline and the content disappeared.
- @Straatford87 So now what? Going online and saving didn't work!
- Straatford87
Thanks for keeping me updated! And it sucks to hear your content is gone again.
Let me see what else I can find out why that's happening.
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