Locating Pre-Order / Subscription Content?
I preordered the deluxe edition of Star Wars Jedi fallen order and only have some of the bonuses. I didn’t get the orange lightsaber. Is there something I have to do to get it? The code I have only m...
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@Straatford87 I was wondering if I should have hit a save point. Seems logical, from a certain point of view. Thanks for the response. I can try that tomorrow and will let you know what happens. Should have an answer by Friday night, latest Monday when I get back to the shop.
Straatford87
DICE Team
DICE TeamKeep us updated 👍
I know that PlayStation 4 has a "restore licenses" option. This helps if you have trouble using content that you've previously unlocked, such as in your scenario.
I did some searching, but couldn't actually find this option for Xbox One. I think it might be there though - something to check out for you as well.
- @Straatford87 I was able to get my content back, but it only appears in my inventory when I am online! I took my xbox offline and the content disappeared.
- @Straatford87 So now what? Going online and saving didn't work!
- Straatford87
Thanks for keeping me updated! And it sucks to hear your content is gone again.
Let me see what else I can find out why that's happening.
- @Straatford87 I was told by customer service that I should uninstall and reinstall the game from the disc. That there was a sync error? It sounds sketchy to me and that following those directions wouldn't work, since the data would be the same thing.
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