Forum Discussion

leroyjames2008's avatar
6 years ago

Locating Pre-Order / Subscription Content?

I preordered the deluxe edition of Star Wars Jedi fallen order and only have some of the bonuses. I didn’t get the orange lightsaber. Is there something I have to do to get it? The code I have only mentions crimson bd-1 cosmetic skin, crimson mantis cosmetic skin, digital art book and directors cut.

150 Replies

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    6 years ago

    @taxingpear94 

    Thanks for keeping me updated! And it sucks to hear your content is gone again.

    Let me see what else I can find out why that's happening.

  • taxingpear94's avatar
    taxingpear94
    6 years ago
    @Straatford87 I was told by customer service that I should uninstall and reinstall the game from the disc. That there was a sync error? It sounds sketchy to me and that following those directions wouldn't work, since the data would be the same thing.
  • DarkNight0020's avatar
    DarkNight0020
    6 years ago

    Did you figure out how to do this I really want all the cosmetics and that’s the one holding me back

  • taxingpear94's avatar
    taxingpear94
    6 years ago
    @DarkNight0020 Typical EA/CG, no communication when something goes wrong. It is almost a joke. I guess the best thing to do is not buy anything from EA again, especially pre-order stuff.
  • Amazon reached out to me and sent me this email at the end of November for the status of DLC content codes from "Star Wars Fallen Order (ps4)". This is what the reply (sent Nov 28) stated:

     

    "The codes for DLC content for pre-ordered "Star Wars Jedi Fallen Order PlayStation 4" are still in process and expected to be go live on December 20, 2019...

    You'll receive your codes by email once the code goes live...I kindly request you to please wait till December 18, 2019 12:00:00 PM PST so that you'll receive your codes on your email...

    In worst case, if you don't receive codes then please contact us back; so that we'll go ahead and issue a code for you right away".

     

    As of writing this, I still haven't received anything.

  • peterJd1999's avatar
    peterJd1999
    6 years ago

    I have the same problem. My orange crystal is missing as well as everything else