I am having the same issue. Game will not run for more than 5 or 10 minutes before crashing. To be more specific, it has never happened directly at launch, and I don't think it happens during cut scenes (although it may have once or twice, I can't remember at this point). It usually happens totally at random during gameplay; sometimes in combat, sometimes when I'm just exploring, and other times when I'm just sitting there. I keep getting the errors LowLevelFatalError and LoginId error. I tried pretty much every fix I could find on the internet: Updating GPU drivers, repairing the game via steam/origin, setting GPU to factory clock speeds, not running programs like MSI Afterburner at all to minimize background processes, I tried underclocking my GPU, locking the frame rate to 30 fps, I cleared my shader cache (after updating drivers), etc. There was one instance where I was able to play it for 2-3 hours with no problems. One of my ideas was that maybe it has problems with Steam, so I uninstalled the game and reinstalled via Origin. Right after that, I was able to play completely uninterrupted for 2-3 hours and it didn't crash, I quit the game normally when I was done. Went to play it again today, and the crashes are right back; that's when I updated my drivers and cleared my shader cache. The only "fix" that seemed to work (temporarily) was a clean install via Origin. I don't know what started making it crash again. Amazing game, it's a shame it's nearly unplayable on PC; wish I got it for xBox.
Attached is my DxDiag text file. Please find a solution for this soon... I'm dying to play more of this game!!!
Hello EA? Would be nice to hear back from you as this issue has yet to be addressed
Community ManagerI am having the same issue on a fresh install. it is crashing so often i cannot make it out of the first area.
Community ManagerI have tried using MSI Afterburner/AMD Radeon Software and I've also tried not using anything at all. When using tuning programs I've tried running at default clocks and underclocks of all speeds. Whether I use the programs or not the game still crashes. Attached is the most recent update on my troubleshooting process through 3 of the live agents. Also to be noted, I've tried everything in the 2 posts regarding this issue in the answers HQ forums (excluding things specific to NVIDIA).
Basic summary of what I've tried:
- I've tried setting the date back to 2019 for the 'denuvo bug'
- 'repair game' option in both steam and origin
- used DDU to uninstall drivers and installed the newest one (version 19.12.3)
- uninstalled the game and fresh install via Origin, NOT steam
- locked frame rate to 30 fps
- tried switching fullscreen settings from normal/borderless, etc
- tried turning all settings to medium and turning off all optional effects
- disabled 'real time thumbnails'
- verified windows desktop scaling (DPI) set to 100%, not 125 or something else
- performed windows 'clean boot'
- cleared Origin cache
- Turned off Origin in-game for Jedi Fallen Order
- set the game to run as admin
- disabled windows virtual memory
Also forgot to add, the 3rd agent I talked to concluded that there's pretty much nothing left to try, that it must be a bug with the game and that EA was aware of the issue. He recommended that I keep an eye out for updates from EA and wait for a patch to come out. There's gotta be something else I can try I hope? If not I guess I'll just have to not play the game til a patch comes out or just deal with the crashes every 5 minutes...
