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dinoss0's avatar
dinoss0
6 years ago
Solved

Main menu freezes on PS4 -> unable to play the game

Product: Star Wars Jedi: Fallen Order Platform: PS4 Summarize your bug Main menu freezes, unable to load the game How often does the bug occur? Every time (100%) Steps: How can we find the bug ou...
  • dinoss0's avatar
    dinoss0
    6 years ago

    So, for anyone out there having the same issue as I did, I was able to solve it! Here's what I did:

    1. Backed up only my Save game, not the backup or de game settings. I removed these from my hard drive. 

    2. I made sure de save game was only in the online storage. In the system storage I removed everything from Star Wars.

    3. I disconnected the PS4 from the internet, removed the SW game, and then reinstalled it. 

    4. Still disconnected to the internet, I started up the game. All the way to the first cut scene. 

    5. Then I reconnected the internet, and installed the latest update version (1.08). 

    6. After this, closed the game and uploaded the saved game to the system storage. 

    7. Game worked again, I was able to start from were I last saved and was even able to get passed the point in kasyeek where it last crashed 🙂

    Good luck

dinoss0's avatar
dinoss0
6 years ago

Quick update... after reinstalling the game this issue has been upgraded to: User agreement screen freezes.. Only thing I kept stored is my save game, since I didn't want to start all over again. This is probably the issue, but are there any ideas on how to resolve this without losing my save game? For starters starting the game would be nice though..

  • dinoss0's avatar
    dinoss0
    6 years ago

    So, for anyone out there having the same issue as I did, I was able to solve it! Here's what I did:

    1. Backed up only my Save game, not the backup or de game settings. I removed these from my hard drive. 

    2. I made sure de save game was only in the online storage. In the system storage I removed everything from Star Wars.

    3. I disconnected the PS4 from the internet, removed the SW game, and then reinstalled it. 

    4. Still disconnected to the internet, I started up the game. All the way to the first cut scene. 

    5. Then I reconnected the internet, and installed the latest update version (1.08). 

    6. After this, closed the game and uploaded the saved game to the system storage. 

    7. Game worked again, I was able to start from were I last saved and was even able to get passed the point in kasyeek where it last crashed 🙂

    Good luck

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