Hello,I get stuck in the loading screen just before a game.I have been able to play 3 times only. The game successfully loaded those times. But it took me 20 trials for it to work.So 90% it wont load and 10% it will load the game. When it is stuck in the loading of the game screen I have no choice but to ctlr+alt +del to start over the game.My drivers are up to date. From time to time I also get the "Connection to EA server lost" error message. I dont know if this is related or not.PC Radeon 9 200 SeriesWindows 8.1Thanks for your help

Hey, are you on a Lenovo laptop by chance? Other users are reporting the same issue here and here. They have a few ideas to try, if you'd like to take a gander.

I did all what you told me. Sent you the files you asked for. That was back in November. You never came back to me. Now I have a game that does not even work.Can I get an answer ASAP please?Pre-Order * I swear.

@EA_Bastian Can you please get back to me ASAP? I gave you the file back in November.

@Grognard83 could you please re-install Origin on your system and share your DXDIAG with us: Hold down the Windows key and press R on your keyboard. In the Run box that appears type "dxdiag"without the quotes and press OK. If you get a box asking to check if your drivers are digitally signed choose Yes. In the new window that appears, give it a few seconds to complete it's processing then click Save All Information in the bottom right. Save the text file somewhere easily accessible, I'd recommend your desktop! Double click the text file to open it, press CTRL - A to select all of the text then CTRL + C to copy. Go to http://pastebin.com, and use CTRL + V to paste the data into the webpage and click submit Copy the link and paste it here Cheers Basti

Hello,@EA_Bastian If I re-install Origin, will I have to re-install all my games and/or re-download them?Thx

Map won't load - Game stuck | EA Forums

28 Replies

Grognard83
10 years ago
Btw, why would I install DisplayLink? I dont have any of their products. Your answer seems totally random.
EA_Barry
Community Manager
10 years ago
@Grognard83

Generally, Displaylink drivers are used to connect a laptop to a projector.

http://www.displaylink.com/
Grognard83
10 years ago
@EA_Barry I dont have such setup... I just have a desktop... So you still dont know what's causing my problem.... Thanks a lot. This support is a joke.
EA_Barry
Community Manager
10 years ago
@Grognard83

Can you try using a wired connection to your router and open/forward the following ports:

http://help.ea.com/en/article/online-ports-star-wars-battlefront/
Grognard83
10 years ago
@EA_Barry I always use a wired connection. I did all that already. I contacted your support and they sent me a long list of things to try. I tried everything but noting worked.
FYI, installed on my computer I have: Battlefield 3,4, Hardline, and even Battlefield 1 closed alpha and everything works fine.
Battlefront is the only game crashing.

Also, I have many other games: Starcraft 2, Dota 2, League of Legends, left for dead 2, Overwatch, Hearthstone, DIablo 2 etc...

All those games work perfectly, I just dont get what's wrong with Star Wars Battlefront.
EA_Barry
Community Manager
10 years ago
@Grognard83

Is your video card overclocked?

Have you tried a clean boot? http://support.microsoft.com/kb/929135

Did you open the above ports?
Grognard83
10 years ago
@EA_Barry Yes my GC is overclocked and I have 2 in crossfire. I already tried the game without overclocking and without the crossfire but it did not change anything.
Ofc I tried the cleanboot. It was in the list of the 20 things to try.
EA_Barry
Community Manager
10 years ago
@Grognard83

What happened when you opened the ports for this game?

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Map won't load - Game stuck

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