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ICYNERO's avatar
ICYNERO
10 years ago
Solved

menu pixels battlefront

i have menu bug pixels . (PC)

before i need to shy the game run perfect. 

but in menu i have some thing with pixels.. you can see here on video

https://www.youtube.com/watch?v=HgMernGBVlA

i have good computer

R9 390 

i7 3770

16 gb ram.

windows 10 installed no updated from 7

all drivers update 

origin delet and install 10 times

same with the game.. i reinstall

same problem..

I SEND dxdiag and msinfo32 

to ea support.. they shy they not find problem with my computer.. 

this bug in THE GAME. so i report this bug again and again

and now i report here.

not only me have this bug!

  • Carbonic's avatar
    Carbonic
    10 years ago

    Well, first thing I see is your graphics drivers not being fully up to date. You might wanna start with that. And I would install that driver after a clean uninstall of all your old graphics drivers using display driver uninstaller:

    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    as also mentioned in my other post.

    You have serveral Windows scan errors and a Rainbox Six crash on your system too which might suggest general system instability but lets start with the graphics driver for now.

14 Replies

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    no  one help?

     EU SUpport not help me here to.. 

    i never buy game from EA again

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    @ICYNERO

    Can you upload the dxdiag on here as well? This is a public forum, we don't have access to your conversation with EA support.

    As for your issue, have you tried repairing the game in Origin and doing a complete uninstall of your graphics drivers using DDU in safe mode?

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    HERE MY dxdiag ... EA support wont help me.. they just love close my case.. and go home..

    .. i have R9 390 1 card grafic.. my computer very good i try reinstall and unstall and install again windows 10 from the start.

    THIS BUG FROM THE GAME.

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    Well, first thing I see is your graphics drivers not being fully up to date. You might wanna start with that. And I would install that driver after a clean uninstall of all your old graphics drivers using display driver uninstaller:

    http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

    as also mentioned in my other post.

    You have serveral Windows scan errors and a Rainbox Six crash on your system too which might suggest general system instability but lets start with the graphics driver for now.

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    how my driver not updates? when i go radeon settinhs then updates 

    then Cheak for updates he shy

    your software is up to date.

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    OK ill try it .. so delet the driver from this porgram and then download from amd my driver  again?

    the last driver for amd its "radeon-crimson-15.12-win10-64bit"?

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    here i delet the driver from DDU v15.7.3.1

    then install radeon-crimson-15.12-win10-64bit

    here my new dxdiag 

    now what?

  • Carbonic's avatar
    Carbonic
    Hero+
    10 years ago

    As mentioned in the sticky on this forum the latest drivers are found on:

    http://support.amd.com/en-us/download

    16.1 is the version number. It takes quite a while for the built in driver update to take in new drivers so get your drivers from there. Did you run DDU in safe mode when you used it?

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    no when he ask me safe mode? i click no

    then i clean and restart

    and then i install 16.1 

  • ICYNERO's avatar
    ICYNERO
    10 years ago

    and here this driver i need to download?

    WHQL-Radeon-Software-Crimson-Edition-16.1-64Bit-Win10-Win8.1-Win7-Jan7

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