@theitchinurpants ; @lmarendt ; @starknight007 ; @Blovany
You must first LINK your Xbox Gamertag or PSN ID to your Origin Account before you will see them in your companion app.
Here are the steps needed to link your Gamertag (Or PSN ID) to your Origin account:
1. Open the Origin Client and click the "Friends" button in the top right corner (If you do not have the Origin Client downloaded, you can do so here)
2. Click "Add a Friend"
3. Inside this menu, you will see the option to connect to your Xbox Live Gamer Tag (Or PSN ID)
Once your accounts are linked, then you will need to follow @Carbonic's steps to make sure your Console Character is set to "Active".