Mouse and camera
Product: Star Wars Jedi: Fallen Order Platform:PC Summarize your bug Camera movement is not mapped to mouse movement How often does the bug occur? Every time (100%) Steps: How can we find the bug...
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Mouse worked fine for me without any customization.
Try using default settings, if you haven't already.
Also (and excuse me for asking the obvious), are you sure you are not in one of the portions of the game where you cannot move the mouse - i.e. need to move forward?
Of course, you'll want to try a different mouse, if none of the above do it for you.
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