Need to find CD Keys for DLCs on PS4?
I recently bought a pre-owned copy of Battlefront after previously trading in my own copy years ago. However, I do not have access to any of the DLCs, which I had played and had access to. I sent an ...
Forum Discussion
EA_Aljo
Community Manager
Community Manager@@Revolution68
Your account is entitled to the Deluxe Edition so you should be able to just download everything through the PlayStation store. Have you tried logging in at playstation.com and downloading from there?
@EA_Aljo I looked and I still had to pay for all the DLCs. However, I had access to a bundle where you gain access to all the fully upgraded star cards and all weapons, outside of the Hutt Contracts. So I am sure that its some sort of weird corruption in the account, as I got that for free but still cant get the DLCs for free.
- EA_Aljo
Thanks for letting me know. It would be good to contact an advisor for assistance with this. We can't investigate account issues through Answers HQ. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.
- @EA_Aljo I have been contacting the EA Help and they aren't doing anything, when we asked for help with finding CD Keys on PS4, we just got the same email as before which was asking me to send the keys to them.
- EA_Aljo
I checked on your case and it looks like you're in the middle of a conversation with them about this. It would be best to keep working with the advisor to try to get this resolved. Thanks!
