Hi @SushiKarasumori
- Please note: moving a console ID will cause you to lose your game status and progress, items purchased and/or earned in your games, content that you have associated with one or both accounts, and access to certain online services for games. Your EA Advisor can tell you what you will lose based on your account information.
To clarify and to solve your problem , you need to create an incident using theTalk to a Game Advisor link on the left, and a Game Advisor will assist you.
Select Origin from the list.
Select a topic for the best results.
Scroll to the bottom and select Contact Us.
Select your platform and list a short description of your problem.
Select live chat or call me to request a call back from an advisor.
NOTE grab this link for Live Chat http://help.ea.com/en/contact-us/new/?product=origin&platform=pc&subject=i+dont+have+it&category=mis...
