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scarylamb596's avatar
scarylamb596
2 years ago
Solved

Not receiving verification codes to my Email

Hello, I've been trying to send and/or resend a verification code to my email but the code won't send to the proper email. Does anyone know a fix to this problem. I've also tried contacting EA via ...
  • SC3E101's avatar
    SC3E101
    2 years ago

    @scarylamb596  Try using this link down below.

    If the live chat window does not pop up when doing a live chat session you can use the web browser Microsoft edge instead since that worked for me in the past.

    Reply if you need more help.

    https://help.ea.com/en/contact-us/new/

ReflexHandle's avatar
ReflexHandle
2 years ago

Did you find a fix? Mine is doing the same thing

SC3E101's avatar
SC3E101
2 years ago

@ReflexHandle  Sorry, but the link I mentioned in the post above for some reason now redirects to the official EA help web page.

I'll link some posts about this issue down below about the possible solutions to the problem you are having.

https://answers.ea.com/t5/EA-Services-General-Questions/What-s-wrong-with-customer-service/td-p/12815661

https://answers.ea.com/t5/EA-Services-General-Questions/Verification-code-not-being-sent-can-t-log-in-chat-support-not/m-p/12831690#M419758

Reply if you need any more help or advice.

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