Product: Star Wars: Squadrons
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? J_Lunchbox
Are you playing in VR? Yes
Which VR Platform are you using? Steam VR
Which part of the game is the issue happening in? Game Menu
What were you doing when the bug occurred? Step by Step detail is helpful. Trying to map game controls to my flight controllers
Where did this issue occur? Please include menu name or in game location. control mapping meny
When did this happen? (dd.mm.yy hh:mm) 2020-10-02:20:00:00 NZDT
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? Game controller unavailable for mapping
What do you expect to see? My game controller amongst the list of mappable controllers.
Which ship were you playing? If not applicable, just answer "no" or "none." none
What components were you using? Was trying to use Warthog Joystick and Throttle and VKB Rudder pedals (without success) :-(
Which customizations (if any) were you using? None
I have 7 game controllers attached, but the game only allows me to choose from (presumably) the first four it encounters when it enumerates the list of available controllers.
My flight stick, rudder pedals and throttle are apparently at the wrong end of that list and as a result are not made available for mapping in-game.
Product: Star Wars: Squadrons
Platform:PC
Please specify your platform model. PC
What is your gamertag/PSN ID/EA Account name? AslansKnight117
Are you playing in VR? No
Which part of the game is the issue happening in? Other
Please explain 'Other' Unable to Map Controls to even play the game
What were you doing when the bug occurred? Step by Step detail is helpful. I've been trying to get the game to recognize my devices. This is not a compatibility issue, it's an issue of the game not actually looking at the whole list of devices attached to my computer. It only looks at the top three devices and maps only the ones of those three which are compatible with the game, discounting all the remaining devices which may be compatible. There's no easy way to change the device list order in Windows to bump compatible devices up to the first three.
Where did this issue occur? Please include menu name or in game location. Control mapping menus.
When did this happen? (dd.mm.yy hh:mm) 03.10.20 19:25
How often does the bug occur? Every time (100%)
How severe is your issue? Can't play
What happens when the bug occurs? Unable to map controls to devices.
What do you expect to see? Fix the way the program looks for and assigns devices to allow ALL HOTAS to be available to map, vice just whatever Windows sees first.
Which ship were you playing? If not applicable, just answer "no" or "none." None
What components were you using? Saitek X52, Thrustmaster Warthog, Pro Flight Rudder Pedals, 3x cougar MFDs, 2x Saitek Pro Throttle Quadrants, Arduino Micro, various other peripherals.
Which customizations (if any) were you using? No customizations.
I've been trying to get the game to recognize my devices. This is not a compatibility issue, it's an issue of the game not actually looking at the whole list of devices attached to my computer. It only looks at the top three devices and maps only the ones of those three which are compatible with the game, discounting all the remaining devices which may be compatible. There's no easy way to change the device list order in Windows to bump compatible devices up to the first three.
I verified the issue by removing all devices except the controllers I desired mapped: X52 and Thrustmaster Warthog. The game identified and listed them, plus a set of rudder pedals I had forgotten to remove. In previous attempts, only the Thrustmaster and the rudder pedals would appear as mappable devices. As you can see from the attached picture, those are the top two items listed in the windows game controller when all of my equipment is installed. It is completely unsatisfactory to have to remove all other components in order to get one game to work when literally every other game I have does not require that.
