Forum Discussion

6 years ago

PC restarts itself whenever I try to land on Zeffo

So I'm loving the game so far but a serious issue has occurred where if I try to land on Zeffo for the first time after visiting the vaults, my PC resets itself. There is no BSOD, the PC is set to n...

EA_Barry

Community Manager

6 years ago

@Shinobi-Kun

Some troubleshooting:

Right click the game in Origin and then Repair
Reinstall or update your video drivers
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

If your issue persists, please post your Dxdiag here so we can take a look, thanks.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/