Preordered on Origin using paypal, no money taken in over 2 weeks
Hello EA HQ and community,
Just wanted to ask if anyone could answer a question for me here regarding my preorder for Star Wars Battlefront on origin. I preordered it back in October and used Paypal as my method of payment. The game is registered to the account since I can see the icon for it greyed out on my origin game screen and it says launches November 19th etc. (it used to say pre-load november 13th but that vanished). However it is now the 3rd of November and no money has been taken and I am worried the game may not be available for me if EA hasn't been paid so when does the money actually get taken? I have never made a preorder through origin before so I am not sure if it's like amazon where they take payment on launch or something like that.
Anyway thanks for any help you can give.
- ApprovedAnonymous10 years ago
The payment will be made on the launch date of the game when it becomes available (or if you start the pre-load and that becomes available). When this time comes, the money will be taken out of your account and you will be notified.
This is all normal and standard process so dont worry. If you what, you can keep track of your order status, just follow this steps here for details: https://help.ea.com/en/article/origin-order-history-and-status-guide/ .