product can't be activate

i have contact with the live service and we find out the solution thank you for all  your support 

Good to hear, thanks for the update. 

well glad to know that people in the past actually got help from EA..how they did it i dont know?

I brought the game hard copy and installed it just fine...but i haven't been on origin for nearly a year, now when I wanna play the game i get activation required..and of course after I punch in the activation code I get the little message of doom...activation code already used...tried live chat, and not one game Advisor available...EA where is your support...

and the game doesnt appear in my library nor do any other games i brought on origin..WTF...origin is so buggy and *

And yet they want our money......when are you gonna actually help some of us here???

and i am using the account i installed all my games on!!!

so no not an account mixup!