Forum Discussion

0893265's avatar
2 years ago

ps4 controller error

cant play the game with my ps4 controller

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @0893265 would it be possible to get the following information?

     

     

    • Which game are you playing?
    • Platform:
    • PSN ID/Gamertag:
    • Are you getting an error message?
    • Which modes does this happen in?
    • Does this happen when loading into a specific more or performing an action in a mode?
    • Does this happen to any other account on the device?
    • How long are you playing until this happens?
    • Are you playing from the device's internal storage or an external drive?
    • What type of network are you using? (Wired, Wireless, Hotspot)
    • Is anything else happening?
    • Please share any steps you've tried to far to resolve the issue:
    • If possible, share a Screenshot or Clip...
    • If on PC, please share a DxDiag and an EA app Error ID

     

    Cheers!