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Anonymous's avatar
Anonymous
9 years ago
Solved

PS4 SW Battlefront Season Pass & DLC not working.

When I try to access my Star Wars Battlefront Content such as the Outer Rim DLC or Bespin DLC, it is still locked and tells me "Content not installed". I have made sure that I installed the season pa...
  • EA_David's avatar
    EA_David
    9 years ago

    Hi, as others have said, you can grab the content from the store. 

    If you check this article it details what to do, step by step: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront/download-star-wars-battlefront-expansion-packs/

    If you’re on Xbox One:
    1. Close out of Star Wars: Battlefront on your console completely.
    2. Go to My Games and Apps.
    3. Go to Star Wars: Battlefront.
    4. Tap the Menu button and choose Manage Game.
    5. Go to Ready to Install and press the A button.
    6. Download and install the new license file for each expansion DLC individually.
      • It might look like it’s installing the individual DLC, but it’s only a small file if you’ve played the DLCs before.
    If you’re on PlayStation 4:
    1. Close out of Star Wars: Battlefront on your console completely.
    2. Open the PlayStation Store and go to your Library.
    3. Highlight Star Wars: Battlefront and press the X button.
    4. Highlight Related Items and scroll over to My Add-Ons then press the X button.
    5. Download and install the new license file for each expansion DLC individually.
      • It might look like it’s installing the individual DLC, but it’s only a small file if you’ve played the DLCs before.
ietxmmyrus's avatar
ietxmmyrus
Icon for EA Staff rankEA Staff
9 years ago

@Banananaki

That's odd.

You should have to download the Season Pass (about 1.1 MB in size) and then the 4 DLCs. Does the Season Pass show up in your library, too?

What you can always try and is done very quickly is restoring the licenses on your PlayStation - click here to see how.

Anonymous's avatar
Anonymous
9 years ago

@EA_Joker

I've tried doing that about 5 times now (including just now, again). Restored licenses again, and downloaded the 1.1mb file for each individual dlc and the season pass, from the list of "your content" under the library. Still shows content not installed. I tried this before with a fresh install, before even booting up the game, I restored licenses and downloaded the 1.1 mb files, and still didn't work. It worked fine when I first downloaded the season pass on my first ps4.

  • ietxmmyrus's avatar
    ietxmmyrus
    Icon for EA Staff rankEA Staff
    9 years ago

    @Banananaki

    There's another thing that comes to mind here, that would be the PSN Store region.

    Is it by any chance possible that you purchased the Season Pass in a different PSN Store than your account is set to?

    It happened to players that they had a Disc-based installation that was for example an Asia-version and their account was set to UK - if they then purchased the DLC through their UK account, it would be region locked to EU, whereas the base game would be determined by the disc and set to Asia.

    Could you double check what region your PSN account is set to - and if you have a disc, what it says and where you purchased the season pass? That might be helpful.

  • Anonymous's avatar
    Anonymous
    9 years ago
    @EA_Joker

    I'm at work at the moment, but I bought both of them on sale on the PS store, thru the browser. That is, regular edition Battlefront, and the season pass. I always keep a tab open and just refresh it every so often to check for sales. Everything should be registered under NA, though. Like I said before, I played the dlc on my original ps4 immediately after buying it, but once the update for hard drive support came, which was shortly before I bought my ps4 pro, and once I switched over to my ps4 pro, it hasn't worked. I don't think I played it when I moved everything to my hard drive, but I did after I switched consoles and that's when I noticed the issue.
  • megabahamut's avatar
    megabahamut
    8 years ago

    I was having the similar issue where I couldn't get the expansion pack playlists like in your screenshot to show up installed within the game. I would go into the game and all 4 would be locked and when I'd click on them it'd take me to the Playstation Store only to show my season pass was already installed. Restoring license didn't solve either.. I tried searching for the individual DLC files in the Playstation Store from my PS4 and they wouldn't show up. I called EA support and they were a big help. Per their instructions, I had to search for the files (Bespin, Death Star, Rogue One, and Outer Rim) from the Playstation store using my PC in a web browser, add each one to my cart, and then checkout (they all should be free). I then restarted my PS4 went to my library and proceeded to download the files. Hope this helps someone.

  • RolidRick848's avatar
    RolidRick848
    8 years ago

    That's exactly what I did too and that worked for me. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    @megabahamut wrote:

    I was having the similar issue where I couldn't get the expansion pack playlists like in your screenshot to show up installed within the game. I would go into the game and all 4 would be locked and when I'd click on them it'd take me to the Playstation Store only to show my season pass was already installed. Restoring license didn't solve either.. I tried searching for the individual DLC files in the Playstation Store from my PS4 and they wouldn't show up. I called EA support and they were a big help. Per their instructions, I had to search for the files (Bespin, Death Star, Rogue One, and Outer Rim) from the Playstation store using my PC in a web browser, add each one to my cart, and then checkout (they all should be free). I then restarted my PS4 went to my library and proceeded to download the files. Hope this helps someone.


    worked fine for me

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