Ranking stuck at 0

Product: Star Wars: Squadrons
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One X
What is your gamertag/PSN ID/EA Account name? MASS FORCES
Are you playing in VR? No
Which part of the game is the issue happening in? Fleet Battles
What were you doing when the bug occurred? Step by Step detail is helpful. After completing 10 games in the fleet battles, I was placed on Maverick 3 rank. However my rank bar gets stuck at 0% after each battle. My rank screen also shows that I am stuck at 0%.
Where did this issue occur? Please include menu name or in game location. After the completion of my 10th fleet battle.
When did this happen? (dd.mm.yy hh:mm) 19.10.2020
How often does the bug occur? Every time (100%)
How severe is your issue? Can play with mild frustration
What happens when the bug occurs? I have to click okay on the rank counter to remove the blank point load. I have also waited till the game times out to the lobby to see if there was any change. None was observed.
What do you expect to see? An increase or decrease in rank as expected.
Which ship were you playing? If not applicable, just answer "no" or "none." None
What components were you using? None
Which customizations (if any) were you using? None

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Rank is stuck at Maverick III. skill rating is stuck at 0.