Re: Base Command (SWBF companion) broken

Really!? What does “limited extend” mean?

I have error logging in on that link(

@SerGrig221Yeah, it doesn’t work for some people and I haven’t been able to figure out why. We really need EA to fully bring it back because it seemed like a lot of people really liked it. It has amazing ratings on the App Store, and I imagine at the very least keeping the website up wouldn’t require much maintenance. At this point I wouldn’t even mind if they put a banner add up to cover their server fees.

The Web link https://api.battlefront.dice.se/starwars/battlefront/companion/ looks to still be having login errors. Has anyone been able to login recently?

@57ab9f75f12ba2f1I can, but it seems like it doesn’t work for most people. I still can’t get my credits to transfer over though, and it doesn’t even accurately display my star cards anymore. It just stopped one day.

@EA_AticI know you said that the website version was going to be discontinued, but it sounded like we would get to keep using it through the app. Not sure if you know but both the iOS version and android version have stopped working so without using that semi-broken link I posted a while back there’s really no way to play it. Do you have a timetable for when the app is going to be supported again?

I wish he answered…

@Caberaham Hi, how are you getting on with this? Did EA answered?

@Caberaham Then we need to sign a petition or something

Still no reply from anyone at EA. Sent e-mails to some higher ups but no response. If they were planning on killing it all along, at least tell us instead of lying and saying we would get to keep the app.

Today I launched your link again and mentioned something new: When I am pressing Log In button, it redirects me back to the page with Log In and Register buttons. Previously, when I tried to log in, I was transfered to white page where it was written "Error logging in" in small peint. Now we need to guess, is it good or bad.

So, today I tried again to log in to companion on my IPhone 6, it still supports the app. But when i tried to log in, after entering my account data, the infinite load began. And only deleting app and downloading it again stopped the infinite load. Well, the reaction of this app changes from time to time. Maybe, that means something

The reaction time changing is normal, apps have different load times depending on when you load them and how long ago you played. Are you saying you were able to get the companion app working on an iPhone 6?

I have had no luck with either Android or my old desktop link (yeah, its pretty old). I find this a bit frustrating as in order to unlock the Twi'lek Rebel, you must achieve a goal in Base Command. 

Would be nice to have the desktop version up and going again, I rather enjoying it playing more than the game itself sometimes.

Hi, sorry for being late. Yes, on IPhone 6 (IOS 12) app is working, but has the same log in errors as the website.

Was able to install an older version of the Android edition using windows 11 native android support. Got it to run and successfully logged in, but I’m just met with an infinite loading screen.

This is likely due to the fact that EA discontinued the server that stored data for the game and transferred it back and forth between battlefront and the companion, the companion tries to load your game stats, but there’s nothing to pull from, so it loads forever. 

Really hope EA gives us a response soon. It’s been broken for almost 3 years now, and it started literally a week after we were told the app was staying up.

Same on old IOS version.

That’s a pity. Keeping the servers active will cost a pittance for EA. But they just forgot this app.

Obviously I know nothing about their finances, but deciding to disable the website while promising continued support for both apps was definitely an interesting move. It seems much easier to just pay the yearly server fee and have all of the traffic in one place that you can edit easily, compared to dealing with a constantly changing OS and more frequent update requirements. (Not that I wouldn’t love to have the app back) 😉

Yeah it sucks. Our only hope is that they have mercy and re-establish like they were originally planning to.

Hey everyone, @SerGrig221 @Mad_Dog_MacD @BCeltics_17 @TracerXZX @tefull @DamianJP @LittleBeggarman @BTL-A4_Ace @Player_6vmh4wht @KenanSummerLager @57ab9f75f12ba2f1 @UNCKSL @badawat @smes2015 @SerGrig221 

Sorry for all the tags, but I’ve gotten a bit of an update from EA and wanted to keep you all posted.

I contacted EA support today and got a very friendly response which is nice. They informed me that the team hasn’t received much in the way of information about the app, which probably means there are no intents to repair it, but they’re going to report the problem anyway just to see.

In the meantime, I’ve been experimenting with the app on older devices but haven’t had any success so far. Is there anyone here that has an old iOS or Android device that can still run it as intended?