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ScoobKit's avatar
ScoobKit
5 years ago

Re: Game is Crashing Whenever I'm Near a Starship

@EA_Atic having the same issue, and that didn't fix it. Also, the game crashes to desktop when clicking the "social" button in the top left corner of the main menu...... is this a known bug? If not, please add it to the list...

10 Replies

  • ScoobKit's avatar
    ScoobKit
    5 years ago
    @EA_Atic no... Tried 1080. Tried windowed mode, borderless. Everything. I am not inclined to believe it is a display issue... It happens when I get killed or kill someone or type in chat... its a very specific crash that I can easily recreate. Happens in Fleet Ai or Dog Fights
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    @ScoobKit Whats your volumetric quality settings on?

    I cant replicate the issue my self no crashing for me I click on social menu. Reasons why I asked about moving it to 1080 resolution is not based on your screen its I have seen worked for other players with crashing issues.

    Can you add a Dxdiag so we can see what hardware and drivers you have?

    /Atic

  • ScoobKit's avatar
    ScoobKit
    5 years ago

    @EA_Atic 

    Here is my DXDIAG

    Thank you for responding.  I'm wondering why I don't see crashes of SWS in the txt file.  There are dump files in my Documents folder, however.

  • ScoobKit's avatar
    ScoobKit
    5 years ago
    @EA_Atic I can try screenrecording it, so you can see exactly what happens. The screen hangs up, then suddenly im at the desktop. I will for a brief moment see the window with friend's list, ect.
  • ScoobKit's avatar
    ScoobKit
    5 years ago
    @EA_Atic So after trying to play the new 2.0 patch... all the problems I am having are still there. I click the social button and see the window pop up... then within 1 second, crash to desktop. In a dog fight, I kill someone... see myself get 100 points, then sound abruptly stops, and im at the desktop. Over and over.
  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Looking at your @operat0r1  Dxdiag that CPU is under the MINIMUM REQUIREMENTS GPU and everything else is fine but that CPU is to old.

    MINIMUM REQUIREMENTS

    Spoiler
    OS: 64-bit Windows 10
    Processor (AMD): Ryzen 3 1300X or Equivalent
    Processor (Intel): i5 6600k or Equivalent
    Memory: 8 GB
    Graphics card (AMD): Radeon HD 7850 or Equivalent
    Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
    DirectX: 11.1 Compatible video card or equivalent
    Online Connection Requirements: Broadband Connection
    Hard-drive space: 40 GB

    /Atic

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