Re: Im calling your support line during business hours and its closed.

@Gorath_the_Elder Answers HQ is a forum. It's not tied to a specific country so it's not only for North America. The reason we can't tell people why Australia's customer support were closed is that Answers HQ is not direct customer support, we can't expect answers from EA staff 100% of the time. Most the CM's in here are actually located in Ireland 😉

Changing the country on the contact page is always good advice though 🙂