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negmaron305's avatar
negmaron305
6 years ago

Re: Jedi Fallen Order won't launch from Origin

I am also having the same exact issues. I installed it on my primary laptop and it works, but refuses to work on my secondary. I have tried each and every solution provided online. I am using a Surface book 2 as my primary machine, and a Surface Pro 7 (i5 8gb ram, 256gb) and still no joy.I am under the impression it is an account syncing issue. 

I have tried all of these

- multiple reinstalls of the game/origin

- clearing origin cache

- two separate installs, one with steam, another through origin alone

- clean boot

- run as administrator

- add exceptions in windows firewall for origin,steam, and SW fallen order

When launching with origin, the origin app just restarts to the main menu

When launching with steam, origin opens and "that's embarrassing, something went wrong" and origin restarts once again.

Can anyone from EA confirm they are working on resolving these issues? or that they are aware of it.

9 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey all,

    Sorry for the delay, I can confirm that there is no DRM associated with Fallen Order that would prevent you from launching on multiple systems (I myself have been playing on 3 different PC's).

    @negmaron305 Is the game installed on the same HDD as Origin is installed on? Have you tried launching the game on a new Windows User Profile?

  • negmaron305's avatar
    negmaron305
    6 years ago
    @EA_Cade No partitions on either of my SSDs, both installs are on same drive as origin. I just created a visitor account and tried to launch the game through steam.

    Steam opened origin, origin was open before 20 seconds before it recycled itself, and shortly thereafter shut down automatically while flashing error message "oops something went well wrong." or something along those lines. It's not up for very long for me to read it before crashing.
  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @negmaron305,

    Thanks. With the addition of those steps I'm at a loss as to what could be causing this.

    Please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can gather a DXDiag and get this investigated further.
  • Beerfloat's avatar
    Beerfloat
    6 years ago

    That's not really true tho.

    I've been trying all sorts of suggestions to get the game to run again after the latest update/Windows update.

    Reinstalled the game and Origin/vcredist and a bunch of things a couple of times.. until EA's DRM decided to step in to prevent me from attempting to fix my non-functional game any further (see insulting screenshot).

  • scyto's avatar
    scyto
    6 years ago

    for me setting the system env var OPENSSL_ia32cap=:~0x20000000 worked that other suggested in similar threads.

  • olafplaying's avatar
    olafplaying
    5 years ago

    Hi community manager,

    My Star Wars Fallen Order game won't start. I have plenty enough of spec. I never managed to play it.

    What do I do?

    EA.com's website is not helping. Their help site is not allowing me to contact anyone. 
    Can you fix it? Where do I actually speak to a human being?
    Regards

    Olaf

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    4 years ago
    I'm closing this thread to stop it from being necroed.

    If you have any issues with Jedi Fallen Order, please make a new topic about your problems and what kind of steps you have tried to solve them.

    /Atic

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