Since you aren't cooperating with the Self-Help procedures here, there's not a single thing we can do. You won't even tell us the name of the game, let alone all of the other information we have to have!
This guide applies to any game, NOT limited to just the DA: I game at all:
http://answers.ea.com/t5/Dragon-Age-Inquisition/How-to-post-the-relevant-info-when-you-create-a-question/m-p/4356255#U4356255
Thanks Gorath,
Sorry for being such a noob; this is all new to me.
The game is Star Wars Battlefront. When I click to load the game, I get the message aforementioned message. I updated the driver but the results are the same. The system dxdiag is http://hastebin.com/vujenezuci.tex
I attempted to load several times, but still no results.
Please let me know if I need to include anything else.
I can tell you now that if you took that error message seriously, you are most likely going to need to get a game refund -- Intel's video isn't good enough, no matter what driver is involved. I'll look at the DxDiag now ..
(Five minutes later) There's a great deal more wrong that only being able to use a Lego Toy of a video devive.
Instead of a normal full power CPU, you only have a dual core Celeron. The game requires a full power quad core processor. It also requires 8 GBs of system memory, and you have only half of that. There is no other video device revealed by the DxDiagm and the real thing, from a real graphics company, is definitely required, sorry!
Processor: Intel(R) Celeron(R) CPU 1037U @ 1.80GHz (2 CPUs), ~1.8GHz
Memory: 4096MB RAM
Available OS Memory: 3976MB RAM
---------------
Display Devices
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Chip name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
Driver Attributes: Final Retail
Driver Date/Size: 4/3/2016 6:00:00 PM, 10946840 bytes
WHQL Logo'd: Yes
Minimum PC System Requirements
OS: 64-bit Windows 7 or later (Win 7 should have SP 1)
Processor (Intel): Intel i3 6300T or equivalent (3.3 GHz)
Memory: 8GB RAM
Hard Drive: At least 40 GB of free space
Graphics card (NVIDIA): nVidia GeForce GTX 660 2GB
Graphics card (ATI): ATI Radeon HD 7850 2GB
DirectX: 11.0 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
@fbseymore You can find information about getting a refund through the great game guarantee here,
In future you might want to check out the system requirements for a game before purchasing so you don't run into this issue again. 😉 Good luck 🙂
