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Zeelmaekers's avatar
Zeelmaekers
Hero+
6 years ago

Re: preorder bonuses missing

Hey @h3yazg 

From what I know the bonuses should be provided by the vendor.

Some people have said that the restoring license option solved the missing content issue so it's worth a try.
Here are steps on how you do that.

     [How to restore licenses]

  1. Sign in to your account on PlayStation Network under which you purchased the content.

  2. From the Home screen, go to [Settings] > [Account Management], and select [Restore Licenses]. Click [OK] when done.

  3. Go to the [Library] > [Purchased], select the game you’ve purchased the add-on for and select the add-on.

Let me know if you were able to locate your pre-order bonuses. 🙂

6 Replies

  • h3yazg's avatar
    h3yazg
    6 years ago
    @Zeelmaekers Thx for help, I try it, but didn't find any addons for fallen order(only upgrade for deluxe edition for payment)
  • DarthFellator's avatar
    DarthFellator
    6 years ago

    So I got a disc version preordered from Gamestop....the deluxe version...and not a single one of the bonuses for either are showing up.  Going to call gamestop when they open in a few minutes, but yeah i'm worried...i paid extra for deluxe and preordered with plenty of time, but I feel like i'm getting screwed by EA...where is there support for things like this?

    Oh and when i go to PS store, i HAVE THE OPTION TO PAY FOR AND UPGRADE TO THE DELUXE VERSION, which I should not (should say not available or purchased, one or the other), since the disc is already the deluxe version...so something is definitely wrong and I really hope someone figures it out.

  • DarthFellator's avatar
    DarthFellator
    6 years ago

    and i haven't tried the restore lic thing yet, though it seems like it didn't work for the other guy...but yeah didn't try because that seemed specific to downloaded versions of the game...

  • httpalive's avatar
    httpalive
    5 years ago

    I’m still having the problem I kept talking to support why are you guys passing us around when it a ea I got the deluxe edition for what 

  • httpalive's avatar
    httpalive
    5 years ago

    I’m still having the problem I kept talking to support why are you guys passing us around when it a ea I got the deluxe edition for what and I keep getting Net Error 16.144#0

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