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4 Replies
Hi @EA_David
I've spoken to support and it's now working fine. Don't know why it happened, apparently all looked ok on my account.
May have been an app bug.
thanks for the reply though
Phil
- EA_David10 years ago
Community Admin
Oh well, thanks for the update. I'd guess something got stuck and the systems just needed to get synced up.
- Anonymous10 years ago
Hi. I was hoping you could help me with my Battlefront app issue?
I downloaded the app to my mobile device via Google Play Store.
However, my son, who has one of my PlayStation Sub-Accounts (when logging in to PSN), stole the companion app from me!
I can't seem to change the User to my PSN User ID.
I would prefer to play the Companion App and reap the rewards for my own PlayStation account, not my 'force deprived' son's account. :P
Anybody got any ideas on how to get the Companion App on my phone re-linked to my PSN account?
Attached is a screenshot of my EA Account (used to log in to Star Wars Battlefront app) showing that the Connected PSN Account is my son's Sub-Account.
There were no options to change or delete this from the EA website, so I went looking in my son's PSN Profile on their website but couldn't make any changes or see any links to 'Companion Apps' within the PlayStation website.
Somehow, I think, I need to change the link between PSN and EA for my profile again.....??????
Leroiter.
- Anonymous10 years ago
How did you get to speak with Support?
Can you help me, please?
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