Forum Discussion
5 Replies
- EA_Darko5 years ago
Community Manager
Happy to be of help @FlashStash05,
Darko
So i tried that and then got Error 327683:0 so I disabled my firewall and uninstalled reinstalled and it got to 47% and just said download failed with no error code or anything. I did a clean boot and everything, why doesn't this work? @EA_Darko
- EA_Darko5 years ago
Community Manager
Hey @FlashStash05, something on your system is blocking Origin, can you ensure that you are running Origin as administrator and that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.The ports to open are:
- TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
- UDP: 1024-1124; 18000; 29900
You can also try turning off the routers firewall to see if it helps.
Darko
yeah i double checked my firewall was off and i dont have any antivirus software @EA_Darko , i opened the ports and made sure it was ran as admin, and still it says download failed when doing a fresh install, it just stops at 47% after saying preparing to play. the past 2 times i havent even gotten an error screen. ive no clue whats going on but ive never had this problem with any other launcher. included images to see if that helps, it just downloads until 47% then does that and pops up that download failed notification and nothing else.
- EA_Darko5 years ago
Community Manager
Hey @FlashStash98 everything points to a network or system issue, can you try a different connection to see if you see the same issue?
The next thing I can recommend is to go through this list of steps one by one and try them all to see if it helps:
- Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
- Make sure Time/Date is correctly set on the PC
- Make sure Origin is authorized by your anti-virus and firewall
- Reset Internet Explorer Settings
- Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
- Clear Origin Cache Data
- Reset the Windows Host File
- Reboot your computer. Now right-click Origin and select Run as administrator
- If still unresolved, please do a clean boot
Let me know how you get on.
Darko