Community Manager

Re: There is 2 PSN users in my EA account

Hey @antcastro420,

If you need a hand unlinking one of the PSN accounts that're linked, I'd recommend reaching out to our live support team via the steps here:

https://help.ea.com/en/help/faq/using-ea-help/

They'll be able to take a look at how they can best help you. 🙂

2 Replies

antcastro420
2 years ago
I cant seem to find my solution in the link you provided.
I'm using EA in my Personal computer. Ive signed in with my playstation account. Under EA connections section I have 2 diffrent Playstation users as primary accounts for my EA. There's no "unlink" button.
EA_QueenBee
Community Manager
2 years ago
@antcastro420,

EA accounts aren't designed to have more than one of a particular platform linked to it, so the unlink process will have to be done by an advisor. If you select "EA Account" under game support, you should be able to reach out to live support from there.