Forum Discussion

10 years ago

Solved

redeem code problem

Hello, Today i purchased a copy of SW BF, i'v redeem my code from origin app> i was prompted with success after confirming the redeem code = but the game is not in my game list, not in the download...

Man0204
10 years ago
i was able to fix this:
i logged out/in and it appeared in my game list.
Thanks

Straatford87

DICE Team

10 years ago

@Lunelli_98

Not all older games can be added digitally to Origin. I did check your account to verify this, and it seems that our Advisors tried to redeem all of the codes that you provided.

The only thing I could not find was the Battlefront code that you're referring to-- I assume that with BF SW you mean our latest Star Wars: Battlefront? Even so, unfortunately, I am unable to troubleshoot account and code issues via a public forum. If you still need help with that, then please contact a Game Advisor again.

I would like to mention that I saw that you setup multiple cases on the same subject. From what I can tell our Advisors have done everything they could for you and won't be able to offer you further assistance with legacy codes.

Lunelli_98

10 years ago

@Straatford87

Sorry about that.

I don't have Battlefront. What I meant was the game Battlefield Secret Weapons of WWII.

Sorry for the inconvenience

Regards,