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Anonymous's avatar
Anonymous
10 years ago

Resolved issue with SW: Battlefront (2015) Season Pass code

To EA support team,

Thank you kindly for your help and response on my issue. The business I purchased the code from will correct it with the proof of purchase via the receipt the original code was on. The manager called me from that store and she was very helpful. 

Since having this game, I would like to give a kind thank you to your support team, help and issues. I've had another in the past as well, that was resolved through EA also. 

Kind regards and sincerely,

"LadyJerrico"

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  • Anonymous's avatar
    Anonymous
    10 years ago

    To EA Support Team,

    I sent an e-mail last night. Regarding this issue, the code does work, but it didn't have any installation for the "Season Pass" via SW:BattleFront (2015). I have the new receipt with the code (it was activated, but the files didn't download).

    If need be please contact me via e-mail so this can be sorted where I can get the Season Pass, I can e-mail the code I used if need be. I have my receipt at the ready. If you need a photo of the new one just to have verification, I can provide that as well.

    Thank you,

    "LadyJerrico"

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @ladyjerrico

    Have you purchased the base game? Sometimes players purchase the season pass thinking that is all they need.

    If you have bought the base game, what content are you missing?

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