Server Error 721
I can't connect to Squadrons due to Server Error Code 721. It seems to only happen when trying to play with my gameshare family member. And it lets the first person to connect into the game but the s...
Forum Discussion
EA_Barry
Community Manager
Community Manager@JFam007 @parkeradams1991 @tacannav @Kalanthos @lefty2444
Make sure you have the relevant ports open:
https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
...and the Squadrons specific one: UDP 3659
For this 721 error, you may have to do some additional, manual configuration of your router, specifically - port triggering of the above port numbers.
This link will likely be useful too: https://portforward.com/star-wars-squadrons/
Thanks.
@EA_Barry Ok, after the error 918 issue was rectified I've been playing without issue, until tonight. Dumped mid game and disconnected and on trying to reconnect got 721.
How does that just randomly occur? No change to my network, no change to my config, just dumped mid game after many hours of play.
Just for shiz'n giggles I've opened and port forwarded all the suggested UDP and TCP ports, have restarted my router, checked DNS and turned everything off, and on again, several times. Still no connection. WHY!
How does that just randomly occur? No change to my network, no change to my config, just dumped mid game after many hours of play.
Just for shiz'n giggles I've opened and port forwarded all the suggested UDP and TCP ports, have restarted my router, checked DNS and turned everything off, and on again, several times. Still no connection. WHY!
@R01Jalb_kThis happened to me too. Last week zero issues. Now, for no reason, error 721. Ea can’t fix. My internet service provider tried everything, and my computer engineer friend can’t figure it out. PS4. I HATE EA NOW! I will plaster anywhere I can to never buy their games EVER. They don’t seem to care. How can they not figure it out? So stupid. I’ve contacted EA 5 times and spent an hour on the phone with them. How do they not know their own products and servers? Love the game, hate the lack of support.
I'm having the same issue. PS4. Never done game-sharing, no changes to network. It just stopped connecting and gave the 721 code. I've reset everything and nothing. It's pretty disappointing.
Same!
Our squad is mixed PC & PS.
NONE of us can talk to EA servers, error 721.
One of the people is a network admin and we've done heroics trying to rectify the issue.
None of us have shared accounts either, all solo.
We're all blocked without any type of resolution.@EA_Atic - can you get someone to help us? This 721 issue is cross-platform and impacting more users. We've done our diligence per the EA collateral on remediating the problem.
