Forum Discussion

Anonymous

10 years ago

sorry, but you do not meet the criteria to access online features

I get this message when I try to do multiplayer "sorry, but you do not meet the criteria to access online features".. I rebooted my xbox1, I have xbox live acct, and checked my internet connection, a...

Anonymous

10 years ago

Hi, I created a sub account for my son on PS4 and am signed up for PlayStation plus. I personally have an EA account and when signed in as myself I can access online game play for Star Wars battlefront.

The issue is when my son signs in under his user name in PS4, he gets an error message " sorry, but you do not meet the criteria to access online features".

How can I resolve this?

Regards