Pathetic how not one moderator has replied. :L
The respondents after 6:00PM and on weekends are volunteers and do not HAVE to answer each post, especially if there's competition for their time from their real lives! The fact that account questions are OUTSIDE of the members' access has a lot to do with it. You should be asking the paid customer support personnel.
If this thread is still being accessed, as it seems to be: nothing much has changed. The rank and file members cannot answer about ACCOUNT problems. The absense of Community Managers during the overnight hours is still accurate. Almost all will be gone by 5:30PM, US' CST, and lately, the past few months has seen a very small weekend presence from a very few of them from early morning through mid-afternoon, my time here in the middle of the USA.
@Hockey_Gamezz , @riskyninjaaaa , @3ok8kft570jd , @tshgrasvatbbs
Your question is answered.
