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minijohn47's avatar
minijohn47
5 years ago
Solved

star wars squadrons black screen on start

I am trying to start Star Wars Squadrons, after the initial flash screen, the screen turns black with a rectangle in the bottom right corner which disappears after a couple of seconds. The screen rem...
  • lolly1003's avatar
    lolly1003
    5 years ago

    Open game folder, make a right click on game exe file, go to the compatibility tab, put a check on disable full screen optimization and then click on Change high DPI setting, put a check on both boxes(Program DPI and High DPI scaling override), now re launch the game.

frijolez's avatar
frijolez
5 years ago

@EA_Atic  

I'm on a LG 4K monitor, powered by a RTX3080. Latest drivers, and this game launched previously when it first came out.  Now I finally have time to play it, and I get a black screen after starting it and my monitor eventually goes into energy saving mode because it doesn't have a signal or something.

This is ridiculous.  Everything else on origins launches (played madden with my brother in law yesterday), fresh reboot, etc.

Why isn't this working at all? Thankfully I'm an origin subscriber thing.  If I paid money for this game I'd be pissed.

aceaceaugie's avatar
aceaceaugie
4 years ago

It would not work on my 4k monitor as well. To get it to work I changed the resolution to 1080p and signed out and back in (this part is important). I started the game and it was still sized incorrectly, but you can at least see the menu and I was able to change the resolution which said it was 1080p border-less to 1080p full screen mode this fixed the sizing of the game and it looked normal. Switched it back to 1080p windowed and closed the game. I then changed back to 4k and signed out and back in, started the game which started in 1080p window mode and looked fine. Changed to 4k border-less and haven't had an issue since. I think I can also semi confirm the issue is in the scale settings which in my case were set to 250% as I use a 65 inch TV as my monitor. My cousin who was a similar setup also bought the game so we could play together. I told him to change the scaling to 100% and sign out and back in before starting the game and it was fine for him.

  • polYtoXXic's avatar
    polYtoXXic
    4 years ago

    Scale-Setting of what ?? Windows or in-Game scale ??

    I still have troubles and my monitor switches after 3 sec. off, when no signal is coming :-(.

    Hate this -> more than a year an a StarWars Game with such issues….

  • SonicPoloboy's avatar
    SonicPoloboy
    3 years ago

    WHERE ARE ALL THESE SCREEN SETTINGS. i DONT SEE THEM IN THE GAME MENUES, DEF NOT UNDER VR SETTINGS

  • carlobs71's avatar
    carlobs71
    2 years ago

    for error 4975 on Steam and EAaccount linked correctly, you need to disable the 2FA verification in EAaccount...

  • rjsy2k's avatar
    rjsy2k
    2 years ago
    @carlobs71 wrote:

    for error 4975 on Steam and EAaccount linked correctly, you need to disable the 2FA verification in EAaccount...

    Thank you @carlobs71 !!!!!!

    Sometimes the obvious answer is just too obvious!

    After buying this game ages ago, I finally have some time to really invest into it.

    Unfortunately, I was immediately confronted with the dreaded blank screen with "close" issue. ☹️

    I fumbled through all the suggested "fixes" I saw online: dropping Windows 11 screen resolution, dropping in game resolution (tried full screen, borderless & windowed), dropping both Windows & game resolutions. Ensured I had my EA account & Steam accounts linked (with same email account), randomly entering my EA credentials into the blank screen and mashing enter buttons....all to no avail!

    Then I saw this comment! And well "duh"!!!!

    The blank screen was the 2 Factor Authentication screen! By going into my EA account & disabling this feature....bingo, that screen doesn't appear & I get straight into the game no issues & at full resolution!!! From a security point not ideal, but once I'm done with the game I can just turn it back on again! 🙂

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