Community ManagerHey @Mglaziner on what platform are you seeing this issue?
Have you tried any troubleshooting steps?
Darko
I play the game on my PC. I have tried everything from setting the graphics to its lowest setting to trying to update and repaiir the game. I also tried playing on Steam and its always the exact same thing. The game just goes to that infinite loading screen. Whats odd is that if you leave it alone it still plays the music and you still see the dancing squares at the bottom. I have been browsing different forums and apparently this was an issue before the October Patch was released . But I also see that there are a lot of people who are still having the same issue.
Community ManagerHey @Mglaziner can you get me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
Any update on this? There was a patch last October (2021) that was supposed to fix this specific problem, but it looks like it has returned. An update on progress would be nice.
