Forum Discussion
EA_Leeuw
Community Manager
3 years agoHi @antitrudeau121,
I can see in the DxDiag (thanks for that btw) that there's a program on your PC that is crashing quite a bit, which could potentially cause these issues (together with SWSD) for you. The program is called " DTHtml.exe", which seems to be related to ImageTune from Portrait Displays.
Do you happen to know if you have this installed? If so, could you please try to turn this program off and check if the PC still crashes?
- 3 years ago
It does appear to be installed! It's a program that appears to be tied to my monitor. How do I turn it off though? It doesn't appear in Task Manager - I found it through a file search using Control Panel.
- EA_Leeuw3 years ago
Community Manager
@antitrudeau121, not exactly sure how you can turn it off. However, there are ways to temporarily exclude the program from starting with Windows. Maybe you can give this a try and see if your PC still crashes: https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/.
About Star Wars Games Discussion
Talk with the community about EA's STAR WARS™ games.14,768 PostsLatest Activity: 5 years ago
Recent Discussions
star wars battlefront 3
Solved9 days ago- 13 days ago