Forum Discussion

7 years ago

Solved

stuck at the start screen that askes you de press space on Star Wars Battlefront

Pls help im stuck at the start screen. I press space multiple time and it doesn't register as "space" I have restarted my pc, my game and tried to unplug and replug my keyboard

EA_Blueberry
7 years ago
Hi, @SamTheOctaneMain

Hopefully you are able to get into the game by now. Are you still stuck on the start screen?

I'd double-check to make sure you have the latest drivers and Windows updates installed. https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

If you search "Windows Updates" in your search bar on Windows it should show up at the top.

UndrPhase

5 years ago

I am having the same problem and i have tried that and it hasn't changed anything? Is there anything else i can try?

EA_Blueberry

Community Admin

5 years ago

@UndrPhase

Have you tried disabling any overlays you have running in the background? They can sometimes conflict with certain menus.

A clean boot temporarily disables all non-Microsoft essential programs. By doing that and immediately loading up the game it can help rule out whether a program running in the background was causing it.

How to Clean Boot your PC

https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

UndrPhase
5 years ago
Just tried that and it didn't work. I get this message every time i try and launch the game i don't know if that has anything to do with it?
- EA_Blueberry
  Community Admin
  5 years ago
  @UndrPhase
  
  You'll need to update the latest version of your drivers or else games won't function correctly. These updates are totally free.
  
  Here is how to update your PC: https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
  
  If you need help on what to update we can help walk you through it. I'll just need a DxDiag to see what your system specs are.
  
  How to gather DxDiag information
  
  https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
  - UndrPhase
    5 years ago
    Just tried that i have a Intel® UHD Graphics 620. I went onto the Intel link on how to update your driver and i did the update but it came up with this.
- Trippone11
  3 years ago
  Have you solved the problem? I have the same issue, tuck at the space press t start