Solved
Forum Discussion
3 years ago
I also have the same issue, also using an intel gpu.
Hopefully you are able to get into the game by now. Are you still stuck on the start screen?
I'd double-check to make sure you have the latest drivers and Windows updates installed. https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
If you search "Windows Updates" in your search bar on Windows it should show up at the top.