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Anonymous's avatar
Anonymous
9 years ago

SW Battlefront "Mode Not Supported" Samsung 4k TV

I've just installed SW Battlefront through Origin but I can't play it as when I load the game the screen goes blank and I get a Samsung default error saying "HDMI/DVI Resolution Mode Not Supported - Change the Resolution of the device" or words to that effect.

I'm using a Samsung UE50KU6020 4k UHD HDR tv as my only monitor.

My PC is well capable:

i7 6600 3.4Ghz

16gb ram

GTX1080

Windows 10

They are connected by HDMI.

I am aware my TV has a refresh rate of 60Hz and I have set Windows/my graphics card to 60Hz.

I have a suspicion Battlefront is attempt to run at some insanely higher refresh rate, however I cannot enter the menu to find out. I cannot even run it in windowed mode. And I cannot find any txt file I can view or edit the resolution/refresh rate manually.

Can I edit the resolution and refresh rate manually through a txt file?

How do I play this game?

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Thanks for the reply.

    I managed to get Battlefront working in the end by running it in a "borderless windowed" mode - quite a bit of hassle to get there though consisting of a trial and error combination of closing SWBF through task manager, reloading it again, and switching my AVR off and on again until it decided to display in a small windowed mode without it automatically maximising and switching my TV off, giving me opportunity to select "borderless windowed mode" - which is effectively full screen anyway.

    I've managed to play other games in 4k, and SWBF looked pretty 4k when I finally got it loaded - they look several times sharper and clearer than 1080p. Are you saying that I've not been playing anything at 4k and it's just an illusion?

    Also do you mean HDMI can only support 4k at higher refresh rates, i.e. through a proper PC monitor at 120-144hz etc? Because HDMI 1.4 & 2.0 is advertised as supporting 4k - I assumed that would be at all refresh rates?

  • Anonymous's avatar
    Anonymous
    9 years ago

    I'm confused, can you clarify this please...

    "HDMI 2.0 supports 4K at 60Hz"

    http://www.pcadvisor.co.uk/how-to/pc-peripheral/how-connect-4k-screen-pc-3634369/

    "On that front, HDMI 2.0 delivers, supporting "4K" (2160p by the Forum's explanation) up to 60fps."

    https://www.cnet.com/uk/news/hdmi-2-0-what-you-need-to-know/

    HDMI 2.0 Total bandwidth: 18Gbps
    Bandwidth after overhead: 14.4Gbps
    24bpp

    2160 (4K) @ 60Hz

    http://www.gamersnexus.net/guides/1312-cables-dvi-differences-hdmi-vs-displayport

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    9 years ago

    @oli1984w

    You can skip my last comment as your hardware is indeed capable of HDMI 2.0 and should therefore not run into any issues with 4K.

    What I was aiming at is that you won't be able to run at 60hz without the appropriate HDMI output, which is 2.0 as mentioned above. However, your 1080 should support that without issues. 

    It is also possible that there are some further settings that you need to change on your TV, or the Nvidia control panel. However, if you've currently got it working with borderless then I would just say.. enjoy 🙂

    Do let me know if you have any further questions - I will try my best to help.

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