Thrustmaster Hotas 4 not working on PS4

Product: Star Wars: Squadrons
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? WKDF1246
Are you playing in VR? Yes
Which VR Platform are you using? PlayStation VR
Which part of the game is the issue happening in? Other
Please explain 'Other' anywhere in game
What were you doing when the bug occurred? Step by Step detail is helpful. im unable to get my Thrustmaster Hotas 4 joystick to work. It just doesnt respond.
Where did this issue occur? Please include menu name or in game location. anywhere in game
When did this happen? (dd.mm.yy hh:mm) any time
How often does the bug occur? Every time (100%)
How severe is your issue? Can play, but it's highly frustrating
What happens when the bug occurs? im unable to get my Thrustmaster Hotas 4 joystick to work. It just doesnt respond.
What do you expect to see? I expect my Thrustmaster Hotas 4 joystick to work in game cos it works when im outside the game.
Which ship were you playing? If not applicable, just answer "no" or "none." no
What components were you using? no
Which customizations (if any) were you using? no

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im unable to get my Thrustmaster Hotas 4 joystick to work. It just doesnt respond.